There are many Volkswagen dealerships in Massachusetts, but in April only one, Greater Boston Volkswagen dealer Minuteman Volkswagen, had its service department recognized as the best in the state and #2 in all of New England.

The recognition resulted from the scores tallied from April’s Satisfaction Survey, a feedback form filled out by Volkswagen customers regarding their dealer experience. Minuteman VW, long known throughout Massachusetts for its commitment to the customer, now has additional evidence that their dedication is appreciated.

“It’s customer feedback like this which shows our hard work is paying off,” said Ray Hovsepian, General Manager at Minuteman VW. “There are plenty of competing Greater Boston Volkswagen dealers, all of whom are offering the same premier VW models. One key way we distinguish ourselves from other Massachusetts Volkswagen dealerships is through the efficient and skilled work our knowledgeable service technicians put into every VW they service. The customer comes first at Minuteman and they know it.”

In an effort to further enhance their already lauded service, Minuteman is currently undergoing a complete renovation of their service department. This renovation is being undertaken with the customer in mind—when it is completed this summer, Volkswagen service customers will find an upgraded service department capable of providing even more comfort and convenience.

“Taking your vehicle in for service can be a hassle, and our objective at Minuteman is to eliminate as many of the headaches as we can,” said Service Manager Patrick Collins. “Delivering service that consistently results in satisfied customers is what has earned us our loyal base of Massachusetts VW drivers. Whether or not they bought their new or pre-owned Volkswagen vehicle from Minuteman, our goal is to show Greater Boston VW owners that Minuteman has the service department they can trust to do the job right. This renovation is the latest step towards that goal.”

Via EPR Network
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