Auto Windscreens has emerged victorious in the battle to win a place on the supplier panel for Hastings Direct, one of the UK’s fastest growing insurance retailers.

Auto Windscreens is a leading automotive glazing and windscreen repair company, serving customers throughout the UK. It has a nationwide network of fitting centres, provides a 24 hour call out service through its mobile units, and is an expert in windscreen repair and glass replacement. Hastings Direct is a division of Hastings Insurance Services Limited, a UK company providing car, home, bike and van insurance and a wide range of additional products and services.

The two companies make a formidable team. Auto Windscreens’ call centre was ranked second in the UK at the Top 50 Call Centres for Customer Service awards and the business is fast becoming known in the industry for its relentless focus on total customer satisfaction.

Hasting Direct grew by 30% in 2011, trebling its profits and ending the year being named Personal Lines Broker of the Year. From 1 February, Auto Windscreens will look after 50% of the glass claims received from Hastings Direct car and van policyholders.

Glyn Makin, Head of Supplier Relations, Hastings Direct, said: “In the last twelve months a customer took out a policy with Hastings every 41 seconds. With such tremendous growth, we need partners like Auto Windscreens, who are not only going to be able to support us as we rapidly expand but share our commitment to excellent customer service.”

Joy Cooper, Sales Director at Auto Windscreens, comments: “We are delighted to be joining forces with Hastings Direct, to be able to offer their customers the fast reliable service that has come to be expected of us.”

For more information about Auto Windscreens, call 0800 999 5000 or visit www.autowindscreens.co.uk and for more information about Hastings Direct visit www.hastingsdirect.com.

Via EPR Network
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