Category Archives: Repair Services

In House Franchise Financing Available

Ultragloss is pleased to announce that they are now offering franchise financing. Their new franchise fee is 50% less than their original franchise fee and they’re financing it at a rate determined by the sales of the franchisee.

Ultragloss is a mobile automotive franchise that primarily services used vehicle dealerships. Their specialized products and technological advancements put them ahead of the competition. These products lower the amount of time their franchisees work on a vehicle, which may increase their profits with the added benefit of giving their clients great rates.

Ultragloss Automotive Appearance Specialists take pride in their work and their lot management. Their approach to the industry and the way in which they work with their clients to help them achieve their goal of selling more cars is what differentiates them from their leading competitors.

This company took a proven mobile franchise system and modernized it to meet the demands of the fast-paced automotive industry. Ultragloss has grown in times of economic recession due to the rising demand for used vehicles. It’s a great time to get into a franchise that refurbishes the very product we use everyday: our vehicles.

Now that Ultragloss is offering financing, the dream of mobile franchise ownership is possible for many who would have a hard time getting a traditional business loan.* So if you like cars, working with your hands, the outdoors, and the instant gratification that comes from improving something: Ultragloss is the franchise for you.

Key Benefits of The Ultragloss Franchise

Ultragloss is a growing brand that has been received well across North East Ohio and elsewhere in the state. Its fresh image leaves a lasting impression.

Given it’s a mobile franchise, there is less overhead when compared to a fixed location.

There’s stability because Ultragloss Automotive Appearance Specialists are trained to work with dealerships and become a part of the dealership’s team. This translates to regular, weekly business.

The security of knowing you are working with a dedicated franchise team who will not only train you from the moment you sign the franchise agreement, but they will also help you solicit accounts and get you started working on the lots. See Ultragloss training for more information by clicking here.

There is the added benefit of working in an in-demand industry that creates job security for franchisees. Dealerships grow to rely on Ultragloss services because they see the value of investing in an Ultragloss style repair that enables them to charge more for the vehicle than they would have prior to correcting the damage.

Is the Ultragloss Franchise Right for You?

Ask yourself these questions:

• Are you an independently hard worker, capable of self-starting and plugging into a proven system?

•Are you motivated to run your own business?

•Do you enjoy vehicles and working on them? Or are you planning to partner with someone who does?

•Do you like working outdoors?

•Do you enjoy working with your hands?

•Are you financially ready to take a leap into the realm of self-employment?

If you answered yes to those questions, what are you waiting for? With the new affordable franchise fee financing and proven mobile automotive system, apply today (http://ugafranchise.com).

Via EPR Network
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Auto Windscreens wins major BGL contract

Auto Windscreens has won the exclusive glass supplier contract for BGL Group, which manages some of the UK’s most prestigious motor insurance brands including Post Office, M&S, RAC, Lloyds TSB and Halifax.

BGL Group is one of the largest personal lines insurance groups in the UK, providing insurance for 2.7 million customers nationwide. It employs more than 2,400 people at its head office and contact centre in Peterborough, and at additional contact centres in Coventry and Sunderland.

Commencing 7th January 2013, Auto Windscreens will handle glass repairs and replacements for all BGL Group customers. To meet demand, it has employed another 110 staff around the country and has opened four additional fitting centres in London, Surrey and the West Midlands, taking the number to 30.

Auto Windscreens’ Managing Director, Nigel Davies, said: “Winning BGL Group’s business is a fantastic way to end what has been a phenomenal year for Auto Windscreens. It’s also a great start to 2013 and we’re looking forward to showing even more people what Total Customer Satisfaction feels like!”

Davies continued: “With the ever expanding recognition of our high quality service and competitiveness the customer base at Auto Windscreens is going from strength to strength. This reinforces our strategy to be the preferred glass supplier to the insurance and fleet sectors.”

David Downie, Group Director from BGL Group, said: “Several million people buy a motor insurance policy from the BGL Group every year, so we need to be certain that they will receive excellent service from all our partners. Auto Windscreens have demonstrated that they can meet all our requirements for a high quality windscreen repair and replacement service, and we are pleased to have them on board”

For more information about Auto Windscreens, call 0800 999 5000 or visitwww.autowindscreens.co.uk. For more information about BGL Group, visit
www.bglgroup.co.uk.

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Auto Windscreens bags Morrisons

Automotive glazing supplier Auto Windscreens has bagged its first deal in the retail sector with supermarket Morrisons.

Auto Windscreens successfully completed a three month trial for Morrisons in Kent and Glasgow, to check out processes, procedures and service at both ends of the country. It has now been named the sole glazing provider for the fleet of commercial vehicles delivering products from nine distribution centres to 480 stores around the UK. Auto Windscreens expects to undertake around 450 jobs annually on Morrisons’ vehicles, which, depending on the time of year, number between 650-750.

Auto Windscreens’ Sales Director, Joy Cooper, said: “Winning the Morrisons account is a huge coup for us. Its vehicles operate 24 hours a day, 7 days a week and work to very tight deadlines, so it requires the highest standard of service from its suppliers. We’re proud to be working with Morrisons and look forward to helping it keep its commercial vehicles on the road.”

John Ward, Head of the Vehicle Maintenance Unit at Morrisons, said: “Auto Windscreens demonstrated a commitment to deliver the right solution in terms of service delivery and price competitiveness, and we’re pleased to have them on board.”

Auto Windscreens has grown significantly in the last year, opening new fitting centres in the South East, Wales and the East Midlands, and expanding its national and regional sales teams to meet increased customer demand. For more information about Auto Windscreens, call 0800 999 5000 or visit www.autowindscreens.co.uk. For more information about Morrisons, visit www.morrisons.co.uk.

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Autoglass Celebrates Landmark Birthday and 30 Million Customers

Autoglass, the UK’s leading vehicle glass repair and replacement specialist, has announced it has served over 30 million customers and replaced 17 million windscreens as it celebrates 40 years of serving UK motorists.

The company is celebrating its 40th birthday with the launch of a stop-motion video highlighting 40 years of automotive innovation, featuring its staff from across the UK.

Matthew Mycock, Autoglass Managing Director commented: “The company and industry has undergone enormous change over the last 40 years. Our focus on innovation and customer service has seen us lead the industry to keep the windscreens of UK motorists in a safe and high quality condition for driving. We are incredibly proud to have served over 30 million British motorists over our history. It is a remarkable statistic that on average, over the last 40 years Autoglass has repaired or replaced a customer’s vehicle glass every 42 seconds.”

Launched in 1972, Autoglass was based in Salford, Manchester providing a vehicle glass replacement service across the North of England. Primarily a branch-based operation, the company also had mobile technicians, providing an emergency roadside windscreen replacement service to motorists whose windscreen shattered – a common problem in the 1970s when windscreens were made from toughened glass.

It was in 1983 that Autoglass was merged with Bedford-based Windscreens to become a national business, expanding across the UK over the next few years with an increasingly mobile operation.

As part of the global Belron group, Autoglass was able to benefit from the world’s largest vehicle glass repair and replacement (VGRR) specialist’s expertise and recognised the importance of investing in research, training and quality tools to achieve the highest standards. This drove the ambition to be the UK’s best VGRR service provider and to set the industry standard.

This ambition led to an innovative approach to business and to the introduction of initiatives such windscreen chip repairs (in 1990). This meant the company was able to offer further value and convenience to UK motorists. Autoglass has also worked with the BSI to set the chip repair standard, the IMI (Institute of Motor Industry) to develop the ATA (Automotive Technician Accreditation) for vehicle glass technicians and developed its own patented tools.

To celebrate 40 years of innovation and world-class service Autoglass staff from all over the UK helped to film a stop-motion video. The video showcases automotive innovation across the company’s 40-year history in a light-hearted and engaging infographic on an iPad, highlighting that throughout all the changes over the last four decades Autoglass staff have been always been on hand to help.

The video was produced from a total of 1,600 still photographs taken at the company’s Bedford branch and headquarters, involving staff from across the UK.

Autoglass fans can win a pair of tickets for a Ferrari Driving Thrill with Red Letter Days by watching the video and finding the answer to a question within the video. The video can be viewed here and to enter the competition please visit the brand’s Facebook App.

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Auto Windscreens Nets New Broker and Gains ISO

Auto Windscreens has been named the preferred glass supplier to the UK’s largest independently owned van insurance broker, Autonet Insurance and is celebrating after gaining the ISO 9001:2008 quality management systems accreditation.

Autonet Insurance compares products including public liability, car, van, truck, bike and motor trade insurance from a wide range of leading providers. Auto Windscreens will handle around 200 claims a month for the company.

Ian Donaldson, Managing Director of Autonet Insurance said: “It’s important to us to ensure our customers not only get the best deal on their insurance, but they also get exceptional service when they make a claim too. As vehicle glass claims are extremely common, we need to have a trusted and experienced supplier on board to handle them on our behalf – and we’ve got just that with Auto Windscreens.”

Joy Cooper, Sales Director at Auto Windscreens, commented: “We’re so pleased to have landed business from Autonet and we’re proud that it’s our service delivery that is continuing to capture the interest of the market.”

The company also recently gained the ISO 9001:2008 quality management systems accreditation from the British Standards Institution (BSI). The standard recognises companies that consistently deliver products that meet customer and regulatory requirements and which have implemented systems and procedures to continuously monitor and improve service.

All business processes in every department at Auto Windscreens were reviewed to ensure procedures complied with the Quality Management System manual. BSI conducted a three-stage audit programme at the Chesterfield Head office and in the 21 fitting centres, and it took eight months to achieve the full accreditation.

Mark Foster, Auto Windscreens Service Delivery Director, said: “There’s no doubt we’re setting the standard for exceptional customer service in the industry. Gaining this accreditation doesn’t only help us to manage our business effectively, it also shows our customers that we believe in consistently high quality products and service, and investing in effective systems and in exceptional people.”

For more information about Auto Windscreens, call 0800 999 5000 or visit www.autowindscreens.co.uk and for more information about Autonet Insurance visit www.autonetinsurance.co.uk.

Via EPR Network
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Auto Windscreens – Moving With The Times!

Auto Windscreens is driving forward its strategy to increase marketshare and expand its business. With growing technical and management teams across the UK, it’s embracing the latest technology to enhance the customer experience.

The company, which marked the first anniversary of its acquisition by Markerstudy Group on 28th February 2012, has won an enviable number of fleet and insurance contracts in the past 12 months including giants Admiral, Hastings Direct and Pendragon Contracts. It has also been an award-winning year for the business, since its call centre team was ranked second in the UK at the Top 50 Call Centres for Customer Service programme, as well as being named ‘Best Newcomer’ and ‘Best Service Provider’.

Responding to the rising demand for its services it has introduced a regional sales team to support its national force, recruited additional technicians across the country, and boosted employee numbers in the call centre at Chesterfield HQ.

Managing Director, Nigel Davies, said: “We’re operating in a competitive industry but we’ve delivered on every level. I’m extremely proud of the position we occupy in the marketplace.”

Auto Windscreens is also planning to unveil its new-look vans this spring, to feature a smart new livery and QR codes, enabling ‘scan and book’ for glass replacement or repair.

Nigel added: “We’re a forward-thinking company, from capturing essential customer feedback on every job completed, through to the development of QR codes and improvements in smart phone capabilities. We welcome technological advancements and will continue to move with the times to make life easier for our clients. Here’s to another great year for Auto Windscreens!”

The past year has also seen new fitting centres opening in the South East, the East Midlands, Bedfordshire and Wales. For more information about Auto Windscreens, call 0800 999 5000 or visit www.autowindscreens.co.uk.

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Auto Windscreens and Hastings Direct make a winning team

Auto Windscreens has emerged victorious in the battle to win a place on the supplier panel for Hastings Direct, one of the UK’s fastest growing insurance retailers.

Auto Windscreens is a leading automotive glazing and windscreen repair company, serving customers throughout the UK. It has a nationwide network of fitting centres, provides a 24 hour call out service through its mobile units, and is an expert in windscreen repair and glass replacement. Hastings Direct is a division of Hastings Insurance Services Limited, a UK company providing car, home, bike and van insurance and a wide range of additional products and services.

The two companies make a formidable team. Auto Windscreens’ call centre was ranked second in the UK at the Top 50 Call Centres for Customer Service awards and the business is fast becoming known in the industry for its relentless focus on total customer satisfaction.

Hasting Direct grew by 30% in 2011, trebling its profits and ending the year being named Personal Lines Broker of the Year. From 1 February, Auto Windscreens will look after 50% of the glass claims received from Hastings Direct car and van policyholders.

Glyn Makin, Head of Supplier Relations, Hastings Direct, said: “In the last twelve months a customer took out a policy with Hastings every 41 seconds. With such tremendous growth, we need partners like Auto Windscreens, who are not only going to be able to support us as we rapidly expand but share our commitment to excellent customer service.”

Joy Cooper, Sales Director at Auto Windscreens, comments: “We are delighted to be joining forces with Hastings Direct, to be able to offer their customers the fast reliable service that has come to be expected of us.”

For more information about Auto Windscreens, call 0800 999 5000 or visit www.autowindscreens.co.uk and for more information about Hastings Direct visit www.hastingsdirect.com.

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Win one of 8 driving day places at Donington Park with Auto Windscreens

Auto Windscreens has joined up with Team Aon to offer the chance to win one of 8 driving day places at Donington Park with rising British touring car star Tom Onslow-Cole.

Held on 28th March 2012, the day begins with arrival at Donington Park’s Launch Pad facility, where breakfast and refreshments throughout the day will be provided. This will be followed by health and safety advice from a senior instructor and a technical briefing with Tom Onslow-Cole.

The prize includes hot laps in a Ford Focus RS, Lamborghini Gallardo, Lotus Elise and Mini Cooper S or Fiat Abarth, as well as a gravel rally session, awards presentation and de-brief, all courtesy of Auto Windscreens.

Visitors can ‘Like’ the Auto Windscreens Facebook page –www.facebook.com/autowindscreens, and access the competition page. To enter, simply watch the linked video, filmed backstage with Team Aon at the 2011 British Touring Car Championship, and answer the question based on the film to be in with a chance of winning.

Terms and Conditions
– There are eight places to be won for the driving day on 28th March.
– Each winner must be available on this day as there will be no alternative date or venue offered.
– The day will start at 8am and will finish at 4.30pm.
– Transport to and from the venue will not be provided and no guests other than the winners will be able to attend.
– Winners must be 18 or over and hold a full driving licence and the competition is not open to employees of Auto Windscreens, Team Aon or anyone else professionally associated with it.
– Refreshments throughout the day for all winners will be provided.
– The deadline for entries is 16 February 2012 and winners will be notified by 23rd February.
– This prize is not transferable and no alternative will be offered.
– Entrants are providing information to Auto Windscreens and not to Facebook.
– The competition is in no way sponsored, endorsed or administered by, or associated with Facebook.
– Images of cars on the competition page may not be exact representations of those driven on the day but will be the same make and model as stated.

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New Contracts are Clear Reflection of Confidence in Auto Windscreens

The latest in a string of contracts won by Auto Windscreens in 2011 are from Pendragon Contracts, the contract hire division of Europe’s largest motor group Pendragon PLC, and fleet management company CBVC Vehicle Management.

Pendragon Contracts has awarded its sole glass supplier agreement to automotive windscreen chip repair and replacement specialist, Auto Windscreens. The contract aligns the strong customer service ethos of Auto Windscreens with the leasing company’s own flexible, tailored, customer-oriented approach; ensuring clients receive a rapid, local and convenient service.

The agreement is also supported by Auto Windscreens’ bespoke management information system, which is based on obtaining continuous customer feedback, providing a high level of quality control. John Wardle, Operations Director for Pendragon Contracts, says: “We were impressed by Auto Windscreens’ approach to service delivery. The company demonstrated the highest levels of customer care, which was effectively monitored through its CSI programme.”

Based in Burton-on-Trent, CBVC Vehicle Management is a complete fleet partner for companies with between five to 1,000 cars or light commercial vans. Its services include vehicle purchase, disposal, finance and day to day administration. It manages more than 2,000 vehicles for clients in all sectors, including facilities and IT, engineering and manufacturing. Auto Windscreens will supply all glass required by the company under the year-long agreement.

Craig Watson, Head of Fleet Management at CBVC Vehicle Management, said: “Auto Windscreens is clearly different – we were very impressed by the service it delivers. Auto Windscreens’ commitment to customer satisfaction is very much in line with our ethos here at CBVC. The customer management information reports it generates for us help ensure our clients continue to be well looked after.”

Joy Cooper, Sales Director at Auto Windscreens, commented: “We’re proud to be in partnership with Pendragon Contracts and CBVC Vehicle Management. The fleet management market is an important one for our business and an area in which we’ve been particularly successful this year. We’re keen on building on this in 2012 with our customer service and competitive windscreen repair cost, which, much like our glass, is both faultless and transparent!”

For information about Auto Windscreens’ offer to fleet managers, call 01246 223228 or visit www.autowindscreens.co.uk. For leasing requirements call Pendragon Contracts on 01332 267367 or visit www.pendragon-contracts.co.uk. For more about CBVC Vehicle Management, visit www.cbvc.co.uk.

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Admiral Issues Winter Warning For Pedestrians

Admiral has revealed more pedestrians are killed or injured in November than any other month*, but worryingly, children in particular aren’t doing enough to make themselves safer and more visible on the roads.

The poll of 1,000 children by the car insurance specialist asked them about their road safety habits and found that less than half (48%) cross the road in well-lit places when it’s dark, just a third (33%) wear reflective clothing and only a quarter (25%) wear anything brightly coloured. Even more worryingly, one in ten (10%) say they do not do anything differently when it’s dark to make themselves more noticeable when it comes to road safety and awareness.

And to potentially put themselves at even more risk, nearly one in ten children (8%) admit to crossing the road while talking on their phones, texting or listening to an iPod/MP3 player and almost a fifth (18%) never follow the Green Cross Code when crossing the road.

Admiral Managing Director, Sue Longthorn, said: “As we move into the winter months it’s paramount to be more aware on the roads as a pedestrian. With fewer hours of daylight, it’s harder for motorists to see pedestrians as it is, but even more so if the pedestrians don’t take precautions to make themselves more visible.

“Children need to switch off their electronic devices, follow the Green Cross Code and make sure that motorists can easily see them when they are crossing the road.”

So, to highlight the importance of the Green Cross Code for the 21st Century, Admiral has put together a video with presenter Angellica Bell, highlighting what dangers exist for children on the roads and how to avert them. It also features Kevin Clinton from the Royal Society for the Prevention of Accidents. The video can be viewed at www.admiral.com/GreenCrossCode.

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Auto Windscreens’ Latest Contract Wins

Auto Windscreens has had a particularly successful second and third quarter of the year, having won business from several insurers – the latest being Windscreen Insurance Services Limited (WISL) and Gladiator, the Admiral Group’s commercial vehicle insurance broker.

Both businesses have taken on Auto Windscreens as their preferred glazing supplier. WISL is a third party, fire and theft insurer, offering bolt-on products to brokers and is underwritten by Markerstudy Insurance Company Limited. Gladiator provides van, haulage, courier, car and public and employers liability insurance for trades people and compares more than 35 different schemes (several of which are exclusive to Gladiator) to find customers the most competitive price. Auto Windscreens will deal with claims from all third party, fire and theft customers.

Mark Stafford, Managing Director of WISL, said: “We were attracted by Auto Windscreen’s commitment to good service. The satisfaction surveys offered after each repair or replacement job gives us unrivalled levels of monitoring and helps to ensure our customers are well looked after.”

Steve Taylor at Gladiator, said: “Our customers are busy trades people and are reliant on their vehicles. If they develop an issue with their windscreen, they want it fixed as quickly and efficiently as possible to get their business back on the road. Auto Windscreens gives our customers the excellent service they expect and we enjoy a fantastic working relationship with the company.”

Managing Director of Auto Windscreens, Nigel Davies, said: “We’re very proud to have won the contract to supply WISL’s and Gladiator’s customers. The WISL contract generates around 1,500 glass claims for us each year. We’re pleased to be able to offer our 24 hour mobile call out windscreen repair and replacement service to Gladiators’ clients – many of whom work outside of normal hours. We see ourselves as an extension of both businesses – a link in the chain to provide total satisfaction.”

For more information about Auto Windscreens, visit www.autowindscreens.co.uk or call 0800 999 5000.

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Auto Windscreens Advises Motorists: Prepare For The Cold Snap

With reports of a possible return of La Niña, a climate phenomenon which is linked to extreme weather events, Auto Windscreens is advising all UK motorists to prepare for an expected cold snap. According to Auto Windscreens’ Innovation and Training Manager, Chris Bonsall, following simple advice through the winter months could save money and avoid costly repairs. Chris has worked in the industry for nearly 40 years and advises where drivers park their cars can have a bearing on whether they are affected by ice and snow.

Chris advises: “Whenever possible, always park your vehicle in a garage overnight, next to a building or even between other cars to give it some protection from the elements. If your vehicle is covered in snow, remove it all, not just from your windscreen, as built-up snow on roofs and bonnets can slide off and obstruct your view.”

The correct care of glass in vehicles can save time in the longer term and prevent damage. Chris adds: “Clean glass, lights and mirrors regularly as grit and salt can make them dirty very quickly. Ideally, when leaving your car, protect glass with a special removable cover, but if you do need to remove ice, never pour boiling water on it, which could cause it to crack or explode.”

Chris’ list of winter ‘must-have’ equipment is simple and inexpensive – de-icer and an ice scraper: “Use a good quality de-icer – have two cans handy in case you run out – and a proper ice-scraper – as CD cases and other makeshift scrapers can scratch. Clear all glass and mirrors of frost and snow – never make ‘portholes’. Ensure side windows are free of frost at the edges of the felt or rubber runners to prevent damage to the opening mechanism.”

Chris believes all motorists should give their vehicles regular winter ‘health checks’ in cold weather: “Check your wiper blades for wear and don’t pull them off an icy windscreen, as the rubber on the blade will tear. Ensure you top up with anti-freeze screen wash daily and don’t be tempted to use washing-up liquid in place of anti-freeze, particularly in cold weather. And finally – check your windscreen for damage – if you see any chips or cracks get specialist advice on windscreen chip repair as soon as possible from Auto Windscreens.”

For more information about Auto Windscreens, visit www.autowindscreens.co.uk or call 0800 999 5000.

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Admiral Reveals Tailgating Tops List For Driving Bad Behaviour

Britain’s most annoying driving behaviours have been revealed in a new poll, and it’s the dangerous practice of tailgating that gets British drivers most hot under the collar.

Car insurance specialist Admiral commissioned YouGov to survey 2,500 drivers as part of the annual Admiral Survey of Motorists, and found the aggressive act of tailgating was top of the list, with over three quarters (79%) of motorists saying it infuriates them. Next was not indicating (70%) followed by cutting up (64%) and not paying attention (64%).*

Hogging the middle lane was also irritating (55%), as was driving too slowly (52%), drivers not saying thank you when you give way (44%), speeding (30%), and racing at traffic lights and junctions (22%).

Admiral managing director Sue Longthorn said: “Tailgating is incredibly dangerous, so it’s not a surprise to see how much it annoys motorists. Not leaving enough room should the car in front need to brake can lead to accidents as you need time to react. Some motorists even think it’s acceptable to intimidate the driver in front by driving very close to them, which is totally unacceptable.

“Not indicating and cutting up can also prove dangerous for yourself and other drivers. And there could be other consequences, as if the police catch you, convictions for dangerous or careless driving can range from 3 penalty points on your licence to two years in jail.”

Alongside these annoying driving behaviours, it appears the nation’s roads have become a less pleasant place to be over the years. In fact, 62% of the motorists Admiral surveyed agreed that road users are less courteous than they were five years ago and 69% agree that they get irritated by the lack of courtesy from other road users.

More information on this and the rest of Admiral’s Annual Survey of British Motorists can be found at www.admiral.com/surveyofmotorists.

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Admiral Awards Contract to Auto Windscreens

After only six months under its new ownership, Auto Windscreens has been appointed by the Admiral Group as a preferred supplier of automotive glazing.

“This is a major step forward for the business,” said Managing Director Nigel Davies. “To secure such a prestigious contract has been a huge boost for Auto Windscreens”.

Auto Windscreens is a leading automotive glazing company, serving customers throughout the UK. It has a nationwide network of fitting centres, provides a 24 hour call out service through its mobile units, and is an expert in windscreen repair and windscreen replacement.

Lorna Connelly, Deputy Claims Manager for Admiral, added: “We are delighted with the appointment of Auto Windscreens, who have demonstrated a solid business platform combined with excellent service levels. I’m sure the partnership will be a success for both companies”.

Trifords Limited acquired the Auto Windscreens brand in February this year and has since transformed the company, attracting many clients with its unique service management system and focus on customer service.

“Every customer is offered a satisfaction survey at the point of sale via our handheld PDA devices, so the levels of monitoring are unrivalled,” said Davies.“This does set us apart from the rest of the industry”.

For more information about Auto Windscreens visit www.autowindscreens.com or call 0800 999 5000.

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Another first for Auto Windscreens

Auto Windscreens is the first national automotive glazing supplier to receive accreditation from SAFEcontractor, an SSIP scheme (Safe Systems in Procurement) that recognises very high standards of health and safety practise amongst UK businesses.

Under the SAFEcontractor accreditation system, Auto Windscreens went through a vetting process, which examined health and safety procedures and their track record for safe practice.

“Health and safety has always been high on the corporate agenda of Auto Windscreens, and our Management Team encourages an interest in health and safety amongst all colleagues” said Vanessa Jones, Health and Safety Manager.

“We ask our colleagues to take time to report problems with standards, work instructions, procedures or any other aspects of health and safety that they have concerns about.”

Windscreen repair and replacement involves not only heavy pieces of glass but sensitive bonding substances which need to be regulated by health and safety procedures.

“SAFEcontractor accreditation has shown that this approach pays off”.

A comprehensive schedule of companies that are accredited by the scheme, and have therefore achieved the prescribed high standards, are accessible in an online database at the website, http://www.safecontractor.com.

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Auto Windscreens Appointed Exclusive Supplier to 1st Central

It’s just three months since Auto Windscreens’ reincarnation and the buoyant supplier of automotive glass windscreen repair and windscreen replacement services is delighted to announce their appointment by First Central Insurance Management Ltd (FCIM), the UK service provider for online motor insurer, 1st Central.

Claire Burrell, Claims Director at FCIM, confirmed, “I’m delighted that 1st Central has selected Auto Windscreens as its chosen glass supplier. Enhancing customer experience is integral to our strategy and we have every confidence that Auto Windscreens are committed to deliver a service without compromise. We are looking forward to a fruitful partnership.”

Nigel Davies, Managing Director of Auto Windscreens, adds “We believe in total transparency and have proved our mettle to 1st Central. This is a great vote of confidence in the Auto Windscreens’ brand values, which are founded on Total Customer Satisfaction; coupled with Triford’s ownership that affords clear business direction. Our new strapline ‘Clearly Going Places’ is more than mere words.”

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Minuteman VW Recognized as #1 Massachusetts Volkswagen Dealer for Service

There are many Volkswagen dealerships in Massachusetts, but in April only one, Greater Boston Volkswagen dealer Minuteman Volkswagen, had its service department recognized as the best in the state and #2 in all of New England.

The recognition resulted from the scores tallied from April’s Satisfaction Survey, a feedback form filled out by Volkswagen customers regarding their dealer experience. Minuteman VW, long known throughout Massachusetts for its commitment to the customer, now has additional evidence that their dedication is appreciated.

“It’s customer feedback like this which shows our hard work is paying off,” said Ray Hovsepian, General Manager at Minuteman VW. “There are plenty of competing Greater Boston Volkswagen dealers, all of whom are offering the same premier VW models. One key way we distinguish ourselves from other Massachusetts Volkswagen dealerships is through the efficient and skilled work our knowledgeable service technicians put into every VW they service. The customer comes first at Minuteman and they know it.”

In an effort to further enhance their already lauded service, Minuteman is currently undergoing a complete renovation of their service department. This renovation is being undertaken with the customer in mind—when it is completed this summer, Volkswagen service customers will find an upgraded service department capable of providing even more comfort and convenience.

“Taking your vehicle in for service can be a hassle, and our objective at Minuteman is to eliminate as many of the headaches as we can,” said Service Manager Patrick Collins. “Delivering service that consistently results in satisfied customers is what has earned us our loyal base of Massachusetts VW drivers. Whether or not they bought their new or pre-owned Volkswagen vehicle from Minuteman, our goal is to show Greater Boston VW owners that Minuteman has the service department they can trust to do the job right. This renovation is the latest step towards that goal.”

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Jerry Remy Goes to Bat for Lexus of Watertown

Local Lexus dealer Lexus of Watertown impressed Red Sox legend Jerry Remy so much that the famed second-baseman and broadcaster is now their spokesman. In a new series of ads appearing on television and the Web, Remy pokes fun at his past and makes a pitch to be the president of “Lexus Nation.”

Jerry Remy Goes to Bat for Lexus of Watertown

“We are honored and thrilled to have a true New England legend representing our Greater Boston Lexus dealership,” said Vincent Liuzzi, General Manager of Lexus of Watertown. “We worked very closely with Jerry to make sure the campaign reflects his personality. Jerry’s very easygoing, but he’s also a fierce competitor, and we feel he fits in perfectly with our approach as a Lexus dealer.”

Remy’s connection with Lexus of Watertown began when the voice of Red Sox Nation needed a new car. Remy bought a Lexus GX 460 from the dealership, starting a relationship with Liuzzi that has grown to include TV, print and online advertisements.

One highlight of the print and online campaign is the “Top 10 Reasons Why Remdawg Thinks You Should Buy from Lexus of Watertown,” which pokes fun at bits of trivia from Remy’s career. The ad, which can be found on the Lexus of Watertown Facebook page, ties closely to baseball with reasons such as, “I stole more bases than all the other car dealer spokespersons combined.”

The new campaign is another sign of strength for Lexus of Watertown. Over the last two years, the Lexus dealer has achieved tremendous sales growth, enabling the dealership to become a top 10 Lexus dealer in the United States.

During that time, Lexus has grown to become the leading luxury car brand in the United States. In April 2010, Lexus sales grew by 29%, edging out traditional luxury car leader Mercedes-Benz. Lexus sales have been buoyed by the recent awarding of Top Safety Pick honors to the Lexus RX from the Insurance Institute for Highway Safety. The Top Safety Pick rating is given to cars that have the highest rating for front, side, rollover and rear crash protection and which also offer electronic stability control.

“Jerry is just one of the thousands of satisfied Boston Lexus drivers who found their perfect car at Lexus of Watertown,” Liuzzi said. “We treat everyone who visits our dealership like an All-Star, and we take pride in the exceptional service and value we deliver each day. We hope this new campaign will help us spread the word about the tremendous quality offered by Lexus and our dealership.”

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Palazzi Motor Cars re design’s The Godfather Roadster

Tony Palazzi of PalazziMotorcars.com released the new handcrafted, Limited Edition XLR Godfather Roadster, the ultimate 400 to 500 horse power art deco restyling of the Cadillac XLR, created by Master Builder Tony Palazzi.

Palazzi Motor Cars re design's The Godfather Roadster

The Godfather Roadster is a luxurious car that was transformed by Master Builder Tony Palazzi of Palazzi Motorcars. Designed to reflect Excalibur-style design and built upon General Motor Company’s automotive technology, the spirited craftsmanship of the Godfather Roadster is unparalleled in the line-up of customized automobiles.

“Throughout my career, I’ve created many stylish cars – but the Godfather Roaster is the ultimate. It is an instant classic – with the heritage and visual characteristics of yesterday and all of the conveniences of today’s automobiles,” explained Tony Palazzi, Master Builder. “This is a beautiful automobile. It begins with my original handcrafted Godfather Roadster design and offers the ultimate GM performance under the hood. Each car is further personalized to reflect the individuality of each customer. Driving this Roadster, each customer will feel like the Godfather.”

ABOUT THE GODFATHER ROADSTER
The Godfather Roadster is a spirited, limited series automobile, each painstakingly handcrafted by Palazzi Motorcars. Built on the 2002-2005 Ford T-bird body, as well as the 2004- -2010 Cadillac XLR body.

Godfather Roadster offers exceptional front, side and rear art deco styling. The curvy Roadster edition is equipped with the best of both worlds – it offers a nod to the past with nostalgic lines and iconic details, and boasts the advanced technology and reliability of cars of today. Contact Tony Palazzi 1 800 480 3001 or tpalazzi@sympatico.ca for XLR Godfather Roadster photos.

ABOUT PALAZZI MOTORCARS
Palazzi Motorcars is an independent North American Car Company dedicated to building exceptional one of a kind automobiles that are unparalleled in design, and offering the ultimate in today’s comforts and purring with tomorrow’s supercharged technology.

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APCO Easycare Celebrates 25 years!

Florida Inspection Associates wishes to congratulate partner EasyCare in reaching a significant milestone: 25 years of success. “We applaud the entire EasyCare team on this milestone. EasyCare shares our dedication to customer service. This passion along with their innovative repair coverage and other benefit programs, has helped dealers and consumers alike enhance the car purchasing process for 25 years. We are proud of all they have done for our industry,” offers Bill Schultz Sr Owner and CEO Industry leader EasyCare provides vehicle service contracts (frequently referred to as “extended warranties”) and value-added programs such as key replacement coverage and dent coverage to consumers through over 2000 dealers nationwide.

“EasyCare’s commitment to providing programs that build long-term customer loyalty makes them a tremendous asset as a partner. We look forward to partnering with them for another 25 years,” shares Bill Schultz.

Florida Inspection Associates has been providing Mechanical Inspections and Appraisals since 1987 to extended Warranty and Insurance Companies nationwide.

About EASYCARE®, an Automobile Protection Corporation brand
Founded in 1984, Automobile Protection Corporation-APCO is the leading independent provider of automotive benefits specifically created to enhance a consumer’s vehicle buying and ownership experience in ways that create long-term bonds between the consumer and their dealership.

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