Tag Archives: windscreen replacement

Auto Windscreens bags Morrisons

Automotive glazing supplier Auto Windscreens has bagged its first deal in the retail sector with supermarket Morrisons.

Auto Windscreens successfully completed a three month trial for Morrisons in Kent and Glasgow, to check out processes, procedures and service at both ends of the country. It has now been named the sole glazing provider for the fleet of commercial vehicles delivering products from nine distribution centres to 480 stores around the UK. Auto Windscreens expects to undertake around 450 jobs annually on Morrisons’ vehicles, which, depending on the time of year, number between 650-750.

Auto Windscreens’ Sales Director, Joy Cooper, said: “Winning the Morrisons account is a huge coup for us. Its vehicles operate 24 hours a day, 7 days a week and work to very tight deadlines, so it requires the highest standard of service from its suppliers. We’re proud to be working with Morrisons and look forward to helping it keep its commercial vehicles on the road.”

John Ward, Head of the Vehicle Maintenance Unit at Morrisons, said: “Auto Windscreens demonstrated a commitment to deliver the right solution in terms of service delivery and price competitiveness, and we’re pleased to have them on board.”

Auto Windscreens has grown significantly in the last year, opening new fitting centres in the South East, Wales and the East Midlands, and expanding its national and regional sales teams to meet increased customer demand. For more information about Auto Windscreens, call 0800 999 5000 or visit www.autowindscreens.co.uk. For more information about Morrisons, visit www.morrisons.co.uk.

Via EPR Network
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Autoglass Celebrates Landmark Birthday and 30 Million Customers

Autoglass, the UK’s leading vehicle glass repair and replacement specialist, has announced it has served over 30 million customers and replaced 17 million windscreens as it celebrates 40 years of serving UK motorists.

The company is celebrating its 40th birthday with the launch of a stop-motion video highlighting 40 years of automotive innovation, featuring its staff from across the UK.

Matthew Mycock, Autoglass Managing Director commented: “The company and industry has undergone enormous change over the last 40 years. Our focus on innovation and customer service has seen us lead the industry to keep the windscreens of UK motorists in a safe and high quality condition for driving. We are incredibly proud to have served over 30 million British motorists over our history. It is a remarkable statistic that on average, over the last 40 years Autoglass has repaired or replaced a customer’s vehicle glass every 42 seconds.”

Launched in 1972, Autoglass was based in Salford, Manchester providing a vehicle glass replacement service across the North of England. Primarily a branch-based operation, the company also had mobile technicians, providing an emergency roadside windscreen replacement service to motorists whose windscreen shattered – a common problem in the 1970s when windscreens were made from toughened glass.

It was in 1983 that Autoglass was merged with Bedford-based Windscreens to become a national business, expanding across the UK over the next few years with an increasingly mobile operation.

As part of the global Belron group, Autoglass was able to benefit from the world’s largest vehicle glass repair and replacement (VGRR) specialist’s expertise and recognised the importance of investing in research, training and quality tools to achieve the highest standards. This drove the ambition to be the UK’s best VGRR service provider and to set the industry standard.

This ambition led to an innovative approach to business and to the introduction of initiatives such windscreen chip repairs (in 1990). This meant the company was able to offer further value and convenience to UK motorists. Autoglass has also worked with the BSI to set the chip repair standard, the IMI (Institute of Motor Industry) to develop the ATA (Automotive Technician Accreditation) for vehicle glass technicians and developed its own patented tools.

To celebrate 40 years of innovation and world-class service Autoglass staff from all over the UK helped to film a stop-motion video. The video showcases automotive innovation across the company’s 40-year history in a light-hearted and engaging infographic on an iPad, highlighting that throughout all the changes over the last four decades Autoglass staff have been always been on hand to help.

The video was produced from a total of 1,600 still photographs taken at the company’s Bedford branch and headquarters, involving staff from across the UK.

Autoglass fans can win a pair of tickets for a Ferrari Driving Thrill with Red Letter Days by watching the video and finding the answer to a question within the video. The video can be viewed here and to enter the competition please visit the brand’s Facebook App.

Via EPR Network
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Auto Windscreens Advises Motorists: Prepare For The Cold Snap

With reports of a possible return of La Niña, a climate phenomenon which is linked to extreme weather events, Auto Windscreens is advising all UK motorists to prepare for an expected cold snap. According to Auto Windscreens’ Innovation and Training Manager, Chris Bonsall, following simple advice through the winter months could save money and avoid costly repairs. Chris has worked in the industry for nearly 40 years and advises where drivers park their cars can have a bearing on whether they are affected by ice and snow.

Chris advises: “Whenever possible, always park your vehicle in a garage overnight, next to a building or even between other cars to give it some protection from the elements. If your vehicle is covered in snow, remove it all, not just from your windscreen, as built-up snow on roofs and bonnets can slide off and obstruct your view.”

The correct care of glass in vehicles can save time in the longer term and prevent damage. Chris adds: “Clean glass, lights and mirrors regularly as grit and salt can make them dirty very quickly. Ideally, when leaving your car, protect glass with a special removable cover, but if you do need to remove ice, never pour boiling water on it, which could cause it to crack or explode.”

Chris’ list of winter ‘must-have’ equipment is simple and inexpensive – de-icer and an ice scraper: “Use a good quality de-icer – have two cans handy in case you run out – and a proper ice-scraper – as CD cases and other makeshift scrapers can scratch. Clear all glass and mirrors of frost and snow – never make ‘portholes’. Ensure side windows are free of frost at the edges of the felt or rubber runners to prevent damage to the opening mechanism.”

Chris believes all motorists should give their vehicles regular winter ‘health checks’ in cold weather: “Check your wiper blades for wear and don’t pull them off an icy windscreen, as the rubber on the blade will tear. Ensure you top up with anti-freeze screen wash daily and don’t be tempted to use washing-up liquid in place of anti-freeze, particularly in cold weather. And finally – check your windscreen for damage – if you see any chips or cracks get specialist advice on windscreen chip repair as soon as possible from Auto Windscreens.”

For more information about Auto Windscreens, visit www.autowindscreens.co.uk or call 0800 999 5000.

Via EPR Network
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Admiral Awards Contract to Auto Windscreens

After only six months under its new ownership, Auto Windscreens has been appointed by the Admiral Group as a preferred supplier of automotive glazing.

“This is a major step forward for the business,” said Managing Director Nigel Davies. “To secure such a prestigious contract has been a huge boost for Auto Windscreens”.

Auto Windscreens is a leading automotive glazing company, serving customers throughout the UK. It has a nationwide network of fitting centres, provides a 24 hour call out service through its mobile units, and is an expert in windscreen repair and windscreen replacement.

Lorna Connelly, Deputy Claims Manager for Admiral, added: “We are delighted with the appointment of Auto Windscreens, who have demonstrated a solid business platform combined with excellent service levels. I’m sure the partnership will be a success for both companies”.

Trifords Limited acquired the Auto Windscreens brand in February this year and has since transformed the company, attracting many clients with its unique service management system and focus on customer service.

“Every customer is offered a satisfaction survey at the point of sale via our handheld PDA devices, so the levels of monitoring are unrivalled,” said Davies.“This does set us apart from the rest of the industry”.

For more information about Auto Windscreens visit www.autowindscreens.com or call 0800 999 5000.

Via EPR Network
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Another first for Auto Windscreens

Auto Windscreens is the first national automotive glazing supplier to receive accreditation from SAFEcontractor, an SSIP scheme (Safe Systems in Procurement) that recognises very high standards of health and safety practise amongst UK businesses.

Under the SAFEcontractor accreditation system, Auto Windscreens went through a vetting process, which examined health and safety procedures and their track record for safe practice.

“Health and safety has always been high on the corporate agenda of Auto Windscreens, and our Management Team encourages an interest in health and safety amongst all colleagues” said Vanessa Jones, Health and Safety Manager.

“We ask our colleagues to take time to report problems with standards, work instructions, procedures or any other aspects of health and safety that they have concerns about.”

Windscreen repair and replacement involves not only heavy pieces of glass but sensitive bonding substances which need to be regulated by health and safety procedures.

“SAFEcontractor accreditation has shown that this approach pays off”.

A comprehensive schedule of companies that are accredited by the scheme, and have therefore achieved the prescribed high standards, are accessible in an online database at the website, http://www.safecontractor.com.

Via EPR Network
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