Auto Windscreens has won the exclusive glass supplier contract for BGL Group, which manages some of the UK’s most prestigious motor insurance brands including Post Office, M&S, RAC, Lloyds TSB and Halifax.
BGL Group is one of the largest personal lines insurance groups in the UK, providing insurance for 2.7 million customers nationwide. It employs more than 2,400 people at its head office and contact centre in Peterborough, and at additional contact centres in Coventry and Sunderland.
Commencing 7th January 2013, Auto Windscreens will handle glass repairs and replacements for all BGL Group customers. To meet demand, it has employed another 110 staff around the country and has opened four additional fitting centres in London, Surrey and the West Midlands, taking the number to 30.
Auto Windscreens’ Managing Director, Nigel Davies, said: “Winning BGL Group’s business is a fantastic way to end what has been a phenomenal year for Auto Windscreens. It’s also a great start to 2013 and we’re looking forward to showing even more people what Total Customer Satisfaction feels like!”
Davies continued: “With the ever expanding recognition of our high quality service and competitiveness the customer base at Auto Windscreens is going from strength to strength. This reinforces our strategy to be the preferred glass supplier to the insurance and fleet sectors.”
David Downie, Group Director from BGL Group, said: “Several million people buy a motor insurance policy from the BGL Group every year, so we need to be certain that they will receive excellent service from all our partners. Auto Windscreens have demonstrated that they can meet all our requirements for a high quality windscreen repair and replacement service, and we are pleased to have them on board”