Tag Archives: Green Transport

EuropcarClub Launches in the UK

Europcar, the UK’s leading vehicle hire company, has launched EuropcarClub to offer the membership benefits of a car club with the flexibility of daily hire. The UK launch follows a successful roll out in France in 2008.

Bringing a fresh approach to car clubs, EuropcarClub is a subscription based service with two tiers – Easy and Premium. The new service is ideal for those who have decided to opt out of second car ownership but still want the flexibility of different cars to suit different demands or for those who just want to find ways to drive greener. EuropcarClub also offers a solution to businesses who don’t want the financial commitment of leasing or buying company cars.

The launch comes off the back of recent research conducted by Europcar* which found that across Europe, Britons are the most open to the idea of car sharing (34% vs. 28% for the rest of Europe), with the age group most open to giving up car ownership being 18 to 34 year olds.

The Europcar Club ‘Easy’ subscription promises members low rates on daily hire of any vehicle size or type – f r o m compacts to MPVs and vans – with no additional charges for excess cover, one way hires or additional drivers who are also members. Those who subscribe to EuropcarClub’s ‘Premium’ service will get discounted rates on all vehicles on Europcar’s fleet including Prestige f r o m Europcar which offers some of the most coveted vehicles on the road today.

All customers are guaranteed vehicles that are, on average, just 6 months old and can select a car group by its average CO2 emissions. In fact Europcar’s fuel-efficient and low emissions cars use 33% less petrol than the average car on the road.

Catriona Lougher, Marketing Director for Europcar said: “EuropcarClub is all about flexibility and cost-savings. Members can change cars on demand, leave a vehicle at any Europcar location and benefit f  r o m fantastic rates all year long. With no worries over depreciation, tax, maintenance and roadside assistance, they can enjoy access to vehicles suited for the job, the occasion or their mood. We believe EuropcarClub takes the car club concept to the next level and we are committed to be at the forefront of delivering transport solutions to meet the needs of today’s cost conscious and environmentally focused travellers.”

Via EPR Network
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Europcar Has Been Named The World’s Leading Car Rental Company At The 2008 World Travel Awards

Europcar has been named the World’s Leading Car Rental Company, at the 2008 World Travel Awards ceremony in London, following its title of Europe’s Leading Car Rental Company in Portugal on October 17.

The World Travel Awards are the ‘Oscars’ of the travel industry, with 187,000 industry professionals voting for the best company in each category across seven regions of the world.

These two global awards not only reflect Europcar’s professionalism but also its commitment to customer satisfaction: a double victory for the group, which further strengthens its position as Europe’s number one car rental company.

As the European Leader in short-term light- and utility vehicle rental, Europcar is strongly customer-orientated and strives to listen carefully to its customers’ demands. For the last two years the company has taken a global look at its customers’ mobility habits with a pan-European survey: the Europcar Mobility Observatory. This has enabled Europcar to better understand and predict drivers’ habits across Europe, in order to deploy car rental deals and offers which meet customers’ needs.

Europcar has also worked to make progress in innovation and formed partnerships with other leading travel industry players, to offer customers an ever wider and more accessible range of services, as well as renewing agreements with some of the leading names in the European tourism industry. These agreements include easyJet and Swiss, and the launch of a new service of reservations tailored to the customer’s needs with ACCOR.

Additional developments include the development of a new B2B website ‘click4wheels’, known in France as ‘Click@ndDrive’, which facilitates vehicle reservations through the websites of Europcar’s travel agency and tour operator partners. The car rental company has also recently launched a new mobile phone service, which allows users to make or change a reservation, and find the nearest car rental location from compatible mobile phones.

Jehan de Thé, Global Marketing Director of Europcar International, who accepted the trophy in London, commented: “We are truly proud to have won these two awards. They represent our commitment to providing the highest quality of service – a value shared by our entire network, as demonstrated by the awards won by Europcar in Europe, Africa, the Middle East and Central America.”

About Europcar:
Europcar is the European leader in passenger car and light utility vehicle rentals. The company serves business and leisure customers throughout Europe, Africa, the Middle East, Latin America and Asia-Pacific. Excluding franchise operations, in 2008 Europcar signed more than 10 million rental contracts, with 8,000 employees and a fleet exceeding 225,000 vehicles. In September 2008, Europcar and U.S. market leader Enterprise Rent-A-Car joined forces in a strategic commercial alliance to form the world’s largest car rental network, with more than 1.2 million vehicles and 13,000 locations around the world. Europcar is owned by the French investment company Eurazeo.

Via EPR Network
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Europcar Revamped Its Website By Enhancing Their Location Based Pages

Europcar, the UK’s leading vehicle hire company, has announced that it has revamped its website by enhancing their location based pages throughout the site. This update will provide customers with additional information on all car and van hire locations across its 160 countries.

The new location pages have been designed to help improve customer experience for UK based Europcar customers, by providing them with additional details on the specific geographical location of Europcar rental sites as well as some up-to-date extra information regarding the local area, with this extra information provided by Europcar, customers can plan their journey more efficiently thus ensuring a relaxing and stress-free vehicle hire experience.

The new sections which have now been added to the UK site include enhancement through the use of Google Maps to help customers find the numerous car hire locations situated in cities around the UK, including the ever popular car hire London locations. As well as Google Maps, each individual page has up to date weather information for the city as well as details of any special deals for booking car hire online for each particular location.

Catriona Lougher, marketing director for Europcar, said: “The improved location pages on the Europcar website has really improved our customer’s experience. At Europcar we know that customers want as much information as possible available to them, to make their car hire experience simple and stress-free. With the inclusion of Google Maps, customers can now find out how far to travel to our locations and decide whether to take advantage of our free delivery and collection service.”

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Europcar Launched A New Service Which Makes Reserving Vehicles Easy Via Mobile Phone

With over 8 million adults in the UK accessing the internet via their mobile phone, a growth of 42% on 2008, Europcar, Europe’s leading vehicle hire company, has launched car hire booking on the go with a new mobile car hire service reservation service for online booking from any web enabled mobile phone.

An integrated search engine makes it easy to find the desired car hire location, and there is a special application for iPhone users which automatically selects the nearest station. Customers can also book additional equipment, such as satellite navigation systems and child seats, through this system. To ensure a reliable and practical service, confirmation of each reservation made by cellphone is sent immediately and free-of-charge by text message and e-mail.

Once booked, the confirmation is sent immediately by free text and email.

Available in seven languages (English, Dutch, French, German, Italian, Portuguese and Spanish) and for all Europcar vehicle hire locations around the world, the innovative service is compatible with all mobile phones that have Internet access (including Blackberries, iPhones and other smart phones).

As part of the launch, a car hire deal of a 10% discount is being offered to Europcar customers until the end of November 09. This offer applies to reservations of all passenger cars, as well as to vehicles in the “Prestige” range. Contractual conditions for business customers will be applied automatically when they enter their contract number.

“We want to stay at the cutting edge of innovation and forge close relationships with our customers,” said Guirec Grand-Clément, Global Sales and Marketing Director of Europcar International. “This new service illustrates our commitment and provides greater flexibility for the most mobile among these customers. As a result, every owner of a mobile phone with Internet access can now reserve a Europcar vehicle at any time at any location in our network around the world.”

Providing a swift and easy way to book vehicles, this latest development is a further example of Europcar’s commitment to make car hire simple, accessible and stress-free.

Via EPR Network
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Smart Customization System For Car Rental Launched at Europcar

Europcar and Accor have launched a customized car rental reservation service to facilitate their customers’ travel and lodging plans. When an Accor customer confirms a hotel reservation on www.accorhotels.com, a pre-selection of three vehicles available for rental f r o m Europcar is proposed. The selection is based on the customer’s destination, hotel and length of stay.

Accor is the first hotel group to use the new, more dynamic and efficient online reservation system developed by Europcar. Accor customers reserving a Europcar vehicle through this system qualify for exclusive discounts of up to 20% on the cost of their car rental. Members of the Accor AClub loyalty program can earn points and benefit f r o m special conditions on their vehicle rental.

“We are delighted to take our longstanding partnership with Accor on to the next level,” stated Rafael Girona, Chief Operating Officer of Europcar Groupe. “Thanks to this new service, we can provide a high-quality, intelligent and dynamic offering to meet customers’ specific needs.”

According to Pascal Mergez, Accor’s Director of Transportation Partnerships, “This new service constitutes a milestone in the partnership between Accor and Europcar. We rely on our respective strengths to offer our customers high value-added products and services that are easy to reserve.”

Accor E-Commerce Director Romain Roulleau added: “We need to constantly adapt to the needs of increasingly unpredictable customers. Cross-selling, and especially the addition of partners to the reservation channel, will help to make the accorhotels.com portal a genuine distribution platform for the sale of complementary services. Our partnerships, such as the one with Europcar, represent a means of securing the customer loyalty while generating traffic and additional revenue.”

In addition to Accor, Europcar has also forged strategic partnerships with easyJet, Europe’s leading low-cost airline, and with TUI, the world’s number one tour operator. Europcar has also established a strategic commercial alliance with Enterprise, the leading vehicle rental company in North America; together, they form the world’s largest car rental network. In addition to these flagship partnerships, Europcar has more than 80 international agreements with prominent travel industry players.

Via EPR Network
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Europcar Has Launched A Competition To Win A Fiat 500

Europcar Has Launched A Competition To Win A Fiat 500

The competition is running until October 15th 2009 and can be played on the ‘Fiat Green’ dedicated Europcar micro site. Entry is restricted to those living within Italy, France, Germany, Spain, Portugal, Austria and Belgium, where the competition is currently being run.

To be in with a chance of winning one of the two available Fiat 500s, players must correctly answer five questions from the Europcar car rental game. Each of the questions focuses on the eco-friendly benefits of the Fiat 500 and Europcar’s policies as a green car rental company.

The Fiat 500 is just one of seven eco friendly cars from Fiat which are available for hire from the Europcar website. CO2 emissions for each of the cars range from between 110g/km to 119km/km, with full details of each car’s CO2 emissions available on the website. Of the seven cars, the Fiat 500 is the most eco-friendly producing just 110g/km of CO2, however it is also seen as a good all round winner by car industry experts, having picked up the ‘European Car of the Year’ Award in 2008.

This news further cements Europcar’s credentials as an eco friendly company, following the certification of the Green Charter in 2008, the first European car rental company to be honoured with the award. This was shortly followed by Europcar being given the title of “The World’s Leading Green Transport Solution Company”, putting it at the forefront of green car rental in Europe.

The Green Charter which is certified by Bureau Veritas recognises a company’s green efforts towards the environment. With 99.6% of Europcar’s fleet certified Euro IV, Europcar was a prime candidate for such an award.

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Europcar is the first company to be awarded the accolade of Worlds Leading Green Transport Solution Company at the World Travel Awards

At the 2008 World Travel Awards ceremony on December 2 in the Turks & Caicos, Europcar was named the World’s Leading Green Transport Solution Company, an environmental award launched this year. The company was also elected World’s Leading Leisure Car Rental Company for the second year in a row.

The World Travel Awards are the “Oscars” of the travel industry, with 167,000 industry professionals voting for the best company in each category in seven regions of the world.

These two global awards not only reflect Europcar’s professionalism but also its commitment to protecting the environment: a double victory for the group, which further strengthens its position as Europe’s number one car hire company.

Guirec Grand-Clément, Global Sales and Marketing Director of Europcar International, commented: “We are truly proud to have won these two awards. They represent our commitment to providing the highest quality of service – a value shared by our entire network, as demonstrated by the awards won by Europcar in Europe, Africa, the Middle East and Asia-Pacific. In addition, the ‘Green’ award also recognizes our commitment to a sustainable environmental policy that focuses on the safety and well-being of our customers, employees and partners.”

Last June, Europcar announced that it had received certification from Bureau Veritas for its “Green Charter,” which formalizes its commitment to protecting the environment. It is the first such certification for a company in Europe by Bureau Veritas, the world leader in inspection and certification services applied to quality, health and hygiene, safety, the environment and social responsibility.

These initiatives and the Green award highlight the innovative nature of a group that has made commitment to the environment its spearhead for the years to come, underscoring the pioneering role it has played in its industry.

In addition to the two “world’s best” prizes, Europcar was also rewarded for its quality of service in four regions of the world in 2008, winning:

Africas Leading Car Hire Company
Asia-Pacifics Leading Car Hire Company
Europes Leading Car Hire Company
Middle Easts Leading Car Hire Company

About Europcar:
Owned by French private equity firm Eurazeo, Europcar is the European leader in passenger car and light utility vehicle rentals. The company serves business and leisure customers throughout Europe, Africa, the Middle East, Latin America and Asia-Pacific. Excluding franchise operations, in 2007 Europcar signed more than 10 million rental contracts, with 7,700 employees and a fleet exceeding 215,000 vehicles. In September 2008, Europcar and U.S. market leader Enterprise Rent a Car joined forces in a strategic alliance to form the world’s largest car rental network, with more than 1.2 million vehicles and 13,000 locations in 162 countries.

About the World Travel Awards:
The World Travel Awards were launched in 1993 to promote the travel industry. The awards are given on the basis of votes cast online by travel agents worldwide.

Via EPR Network
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